galenry.Automation that saves hours and keeps your judgement
Automation earns its place when it takes hours off work people actually do. We time the manual process first, automate the parts that follow clear rules, and send the rest to a person rather than guessing.
The shape of the work
Agreed before we start. You own everything we produce, whether or not you continue with us.
- Starts with
- Timing the process
- You get
- Running automation + before-and-after timing
You are probably here because of one of these. Each one points to where we’d start.
- 01
What you are seeing
A team re-keying the same data between two systems
The question it raises
Which part of this process is actually worth automating?
Where we’d start
- Timing the manual process before building anything
- 02
What you are seeing
A previous automation nobody trusts enough to leave unattended
The question it raises
What happens when the system is not sure?
Where we’d start
- Confidence limits that send uncertain cases to a person
- 03
What you are seeing
Automated decisions nobody could explain if challenged
The question it raises
Can we explain an automated decision to a regulator?
Where we’d start
- A record of every decision and the reason behind it
- 04
What you are seeing
Claimed savings nobody has verified
The question it raises
How will we know whether it saved anything?
Where we’d start
- Measuring again against the original baseline
None of these sound right? Tell us what is actually happening.
Describe the problemHow we decide what to automate. Not all four land in every engagement.
The work timed as it runs today
Before anything is built, we measure where the hours go. The biggest delay is often a wait for approval.
A person on the uncertain cases
The system only acts alone when it is sure enough. Everything else goes to a person, so nothing uncertain gets through on a quiet guess.
A record of every decision
Each automated decision is saved with the rule or score behind it, so a disputed outcome can still be explained months later.
Savings you can measure
We time the same process again after go-live and compare it with the first measurement. If a number did not move, we say so.
How the engagement runs. The shape holds; the depth of each phase moves with the problem.
Time it
We sit with the process as it runs today and time each step. Nothing is automated until we know what it costs now.
You get
Timed process + what to automate first
Draw the line
We agree with you what the system handles, what it passes on, and where a person must sign off, including how sure it must be to act alone.
You get
Decision rules + a route to a person
Build
The automation itself, keeping a record of decisions from the first version rather than adding one when someone asks.
You get
Working automation
Measure again
We repeat the same timing, compare it with the first, and tune wherever the numbers fall short.
You get
Before-and-after result
What we can point at. Including where we cannot.
Manual order entry replaced at a live food business
Dayone: orders tracked across separate Excel sheets now run in one system. Wholesale orders come from each shop’s standing order, so staff only enter the exceptions.
See itA travel business off handling every trip by hand
Appooppanthaadi: customers book and pay online for fixed-date tours, and custom packages still go to a person.
See itNo measured saving published yet
The panels above illustrate how the work runs. We have not published an hours-saved figure, and yours would come from timing your own process first.
What we reach for first. Not the only things we work with, and we change them when there is a reason.
Models
Small models for routine sorting and reading, larger ones only where the work needs them.
- Sorting
- Data extraction
- Model routing
Integration
Connected to the systems you already run, rather than asking your team to move.
- Work queues
- Webhooks
- ERP + CRM connections
Control
Where the system stops and a person decides, with a record of each decision.
- Confidence limits
- Approval steps
- Decision record
Measurement
The before-and-after timing that says whether it actually saved anything.
- Before-and-after timing
- Dashboards
Tell us what you’re trying to build. We’ll tell you where we’d start.
Bring an idea, a stalled project, or a system that has outgrown itself.
Send us a brief
The problem, what you have tried, and what success looks like. A few lines is enough to start.
Prefer email? contact@galenry.com
What happens next
- 01Reply within one business dayFrom one of our engineers.
- 02First call: 30 minutes, no deckA working call about the problem. We ask questions rather than present slides.
- 03An honest answerWhere we would start, or, if we are not the right team, who might be.